Privacy

Purchases

Payhip and its payment providers handle purchases and payment information under their own privacy practices. LaifuDreams does not store payment-card details.

For private sales reporting, we receive purchase and refund notifications from Payhip. We retain transaction identifiers, product names and keys, quantities, currencies, amounts, and event dates as business records, including in backups. We discard customer email addresses, payment details, and raw notification bodies from this reporting. Sales are not linked to individual website visitors.

Custom pet photos and AI-assisted artwork

For Your Pet Dreams orders, we use your reference photos, pet details, chosen theme, order reference and reply email to verify your order, create and revise your artwork, obtain your approval and deliver your files. Please send only photos you own or have permission to use, and avoid including people, addresses or other unnecessary personal information.

We upload your reference photos and relevant pet details to ChatGPT, provided by OpenAI, to help create the illustration. We personally review and refine the result before sending your preview. OpenAI processes this material under its privacy policy and the settings of the account used for creation. Provider processing and retention are separate from our local storage; we do not promise that files remain only on our computers or that OpenAI deletes every copy on our local deletion date.

Our working copies are stored in private customer-order folders on our MacBooks, outside the website's public files. Customer photos and personalized deliverables are not placed in public catalog media or shared Payhip downloads.

• Reference photos, working files and previews: we delete our active copies within 30 days after delivery or cancellation.
• Finished wallpaper ZIP: we keep our active resend copy for up to 90 days after delivery, then delete it. Please save your own copy after downloading.

Our cleanup covers working copies on both computers, photo attachments in email, and customer creation chats and saved files in ChatGPT. Copies in backups or provider systems may remain longer under their retention practices; the 30-day and 90-day periods describe our active copies, not guaranteed removal from every backup or provider system. Order, payment, support and refund records may be kept separately as described on this page. Contact us if you want to request earlier deletion; we will explain any effect on an unfinished order or future resend support.

Sending photos for fulfillment does not grant permission to publish them. We request separate, optional permission before using customer photos, previews or finished artwork in public examples or marketing. Approved public examples are kept until that permission is withdrawn; contact us to request removal from channels we control. Newsletter consent is separate and is not required to order.

Contact and support

When you contact us, we use your message and the details you provide to handle your question, request, or refund. Support messages require a reply email; wallpaper suggestions can be anonymous. Messages submitted through this website remain in our private inbox until deleted. Email messages are also handled by our email providers. Please do not send passwords or full payment-card details.

Newsletter

We use Brevo to manage newsletter signups, confirmation, and email delivery. Signup requires your consent and email confirmation. You can unsubscribe using the link in our newsletter or contact us for help. Brevo processes signup and delivery information under its privacy policy.

Privacy choices, traffic and advertising

Our custom first-party visitor counters and their admin dashboard have been retired. New page views, visitor identifiers, referrers and outbound-click events are no longer written to that system. Its existing records are removed from the active database during the update after a verified recovery backup. Empty legacy database structures remain for migration compatibility; backups may retain earlier records until those backups expire.

Cloudflare provides network delivery, security and network-level traffic reports. These reports count requests and estimated visitors, including automated traffic, and are different from browser analytics. The optional Cloudflare browser analytics beacon is blocked by our content security policy and should be disabled in Cloudflare settings.

Necessary cookies keep forms, sign-in, security and requested preferences working. Google Analytics 4 loads only if you allow Analytics. It measures page visits and related site activity and can associate permitted campaign parameters (UTMs) with those visits. Optional advertising loads only after Marketing / Advertising permission where an advertising provider is configured. Reject non-essential leaves both categories off. We honor Global Privacy Control and Do Not Track by keeping both optional categories off.

The consent_v1 cookie remembers both acceptance and rejection for 180 days in this browser. Cookie settings in the footer lets you change or withdraw permission. Withdrawal disables further tracking, clears accessible first-party measurement cookies and reloads the page to stop previously loaded code. It cannot retract requests already sent or delete records already held by providers. A changed category version asks for a new choice. Clearing browser storage or changing browsers can require another choice.

Meta Pixel receives permitted page-view and technical browser information for advertising measurement. An optional Meta Conversions API integration is prepared but remains off unless the owner configures server credentials. If enabled, it sends consented page-view events with matching event identifiers, permitted Meta browser identifiers, user agent, and a validated client IP when available. It does not send email addresses or locally store advertising event histories. Browser and server event identifiers support duplicate-event detection.

Google AdSense is not activated by this update. The existing publisher authorization in ads.txt is retained. If AdSense is enabled later, its advertising, storage and privacy-message requirements must be configured separately, including a Google-certified consent platform where required. This custom banner is not a Google-certified consent platform. Ads are not automatically requested after rejection.

Google and other providers may change their cookie behavior and retention. Actual provider-set expiry is visible in your browser. Operational security systems and explicitly requested third-party services may set additional cookies, including Cloudflare anti-abuse cookies, newsletter spam protection or checkout cookies; those services have separate privacy practices. External checkout is not controlled by this site's consent cookie.

Cookies and service providers

The website uses a session cookie for form security, status messages, and admin sign-in. It is not an advertising tracking cookie. Cloudflare provides site delivery and security. The newsletter form uses Brevo and Google reCAPTCHA for delivery and spam protection. These providers, as well as Payhip checkout, may process technical information and use their own cookies under their privacy practices. This website does not create public customer accounts.

YouTube video player

The Dog Videos page offers a YouTube playlist, and individual video pages in the Video Library offer their own YouTube players. These players use YouTube’s privacy-enhanced embed domain and load only after you select “Load YouTube player.” The Video Library can also display thumbnails hosted by YouTube, which your browser may request before you load a player. Loading or using the player may send your IP address, device information and referring site to YouTube/Google, and may use browser storage under Google's Privacy Policy. Loading the player does not change your LaifuDreams analytics or marketing choices. You can also open the videos or playlist directly on YouTube.

Privacy questions

Email contact@laifudreams.com for privacy questions or to request deletion of a contact message or help unsubscribing. Include enough information to identify the record, without sending sensitive credentials. We aim to respond within 48 hours.