Digital Downloads & Refunds
Clear purchase terms for LaifuDreams digital products, including delivery, personal use, support, and our 3-day satisfaction guarantee.
Last updated October 5, 2026
Digital products and listings
LaifuDreams sells digital wallpaper packs and artwork. Nothing is shipped. Read the individual listing before purchase for the exact files, sizes, formats, price, and bundle contents.
We work to keep product descriptions, previews, prices, and availability accurate. Product previews are examples of the design; the listing describes the files included with the purchase.
Checkout and delivery
Payhip and its payment providers handle checkout. Ready-made products: after purchase, use the Payhip download page or the link in your receipt email to get your files. Download and extract ZIP files before using their contents. If your files or receipt are missing, check your spam folder and contact us for help.
Your Pet Dreams custom orders: the immediate download contains order instructions, not your finished personalized artwork. Email your order reference, usable photos, chosen theme and must-match details to contact@laifudreams.com. We verify payment and review your photos before starting. The pilot includes one preview and one consolidated minor revision round; fixing our mistakes does not use that round. Your preview arrives in 3–5 business days after payment and usable photos are confirmed. After your explicit approval, we email your finished wallpaper ZIP and installation guide within two business days, or send a private download link if the ZIP is too large to attach. Individual files by email are available on request. See the custom-order page for the current offer and the photo privacy policy before sending photos.
Personal use and intellectual property
Unless a listing expressly provides different terms, downloads are for your own personal, non-commercial use under our Personal Use License. Do not resell, share, or redistribute the files. Purchasing a product does not transfer ownership of the artwork or other intellectual-property rights.
3-day satisfaction guarantee
Not happy with your purchase? Request a full refund for any reason within 3 days (72 hours) of purchase. This applies to wallpaper packs and bundles, including files you have already downloaded.
Email contact@laifudreams.com or use our contact form within that period. Include your order number or checkout email so we can find your purchase. You do not need to provide a reason. The deadline applies to when you send your request, not when we reply.
We aim to respond within 48 hours. Refunds are processed through the payment provider used for your purchase. The time for the money to appear depends on your payment provider or bank; our reply time is not a promise that funds will arrive within 48 hours.
For Your Pet Dreams, you can also request a full refund before artwork starts. If we cannot reach a reasonable likeness during the preview process, we will offer a refund. The existing 3-day satisfaction guarantee still applies; these custom-order promises are additional.
File problems and your rights
Contact us if a file is missing, damaged, or differs from its listing, even if the guarantee period has passed. This voluntary guarantee does not limit rights or remedies you may have under applicable consumer law.
Website use
Please do not misuse the website, interfere with its operation or security, attempt unauthorized access to private areas, or use LaifuDreams content in a way that violates the Personal Use License or applicable law.
Support
For purchase, download, refund, or licensing help, email contact@laifudreams.com or use Contact & Requests. Never send passwords or full payment-card details.